QBO Section Headers
Quickbooks Online Soltuions
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Identifying the right QuickBooks Online subscription for a client’s needs
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Billing Options
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Adding QuickBooks Time and QuickBooks Online Payroll
Getting Started
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Customizing the chart of accounts
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Importing the chart of accoutn, products, services, custiomers, and vendor info
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Managing the products and setrvicces list
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Managing Customer and Vendors
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Adding and Managing Users
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Adding Apps
Sales and customers
11.Customizing sales forms
qbo.custom.forms.png
Adding a custom field to sales forms
Select the Gear icon, then select Custom fields Select Add field In the Name field, enter the name of the custom field To customize sales forms such as invoices, check the box next to All Sales forms Use the Print on form slider to make the custom field appear on printed or emailed transactions When done, select Save
Back on the Custom fields screen, the new custom field appears. Note that there’s a checkmark in the columns of the transaction forms that the custom field applies to. The Print icon next to them indicates whether the custom field is set to show for customers and vendors on printed or emailed forms.
How many custom fields can be added?
Subscription level | Sales forms | Purchase orders |
---|---|---|
QuickBooks Online Simple Start | Not available | Not available |
QuickBooks Online Essentials | Up to 3 | Not available |
QuickBooks Online Plus | Up to 3, shared across both sales forms and purchase orders. To apply the same custom field to both form categories, select the checkboxes when you’re creating the field. |
QuickBooks Online Advanced Up to 12 active custom fields for each transaction type in the following form categories:
Purchase orders Sales forms Expense forms
Clients can also add up to 12 custom fields to:
Customer profiles Vendor profiles Projects
Follow this link for a detailed article on how to create and edit custom fields in QuickBooks Online Advanced.
Working with Estimates and Purchase Orders
estimates created by the client are saved in the Sales center. Estimates can also be found in the Customers tab. Select an individual customer then select the Transaction List tab for that customer.
Some of your clients may have access to the Estimates tab in the Sales center.
Clients using QuickBooks Online Plus or Advanced can create a purchase order using an estimate.
To enable this option, follow these steps:
From the Gear icon, select Account and Settings Next, select the Expenses tab
In the Purchase orders section, move the Use purchase orders slider to switch it on
When you’re done, select Save, followed by Done
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Customer Statements
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Credit memo and customer refunds
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Adding Quickbooks Payments
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Basic Sales Tax setup
Creating a customer statement
- Select
+ New
, then selectStatement
- Select the checkboxes for the customer(s) you wish to create statements for
- Select the Statement type from the dropdown. For this example, we’ll create a Balance Forward statement
- From the Customer Balance Status dropdown, choose whether you want the statement to list All, Open, or Overdue transactions
- Next, enter a statement date (typically the date when you’ll issue the statement)
- Specify the date range that you want the statement to cover
- Check that the statement contains the correct information before you send it to the selected customer(s). To do this, select Print or Preview at the bottom of the screen. This opens a statement preview
- If the statement looks good, select Close on the preview window, then select Save or Save and send as required
Alternative methods of creating customer statements
- One way to do this for a specific customer is to select
Create statement
from the dropdown in theAction column
. - Another way is to
open the customer from list
and selectNew transaction
followed byStatement
. - To create statements for multiple customers at once,
check all the relevant customers
, then selectCreate statements
from the Batch actions dropdown.
Credit memos and customer refunds
How can you and QuickBooks Online help?
QuickBooks Online allows clients to give their customers credit that they can apply to invoices. These are issued as credit memos. Clients can also send refunds to customers if required. They can do this by creating refund receipts.